Returns and Shortages

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:

Retro UK are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Please advise our Sales Department of any problems with shortages or carrier damage within 24 hours of receipt.  


On any non stock special order item we reserve the right to charge a deposit of 100 or 25% of order value, which is non returnable in the event of cancellation, based upon the customer implicit instructions to order the goods on their behalf.